FAQ

WHAT IS PRE-ORDER?

Pre-ordering items simply means that you are ordering the item before I have received the stock. This is why when a pre-order is made it takes longer to receive than if you were ordering from somewhere that already has the item in stock. No need to worry about the wait, the process will be uploaded to the brand instagram weekly to keep you up to date because we value our community. 

WHAT IS THE SHIPPING ETA FOR PRE-ORDER?

The first batch of orders will be shipped out the end of march and will arrive in 1-2 weeks. The reason for this is because the orders right now are only available through pre-order. Please be patient with the process I can assure you that you will receive your order. The first batch of people to order will be receiving their items sooner and will receive theirs in the time frame stated above. 

WHEN WILL I RECEIVE MY ORDER?

On hand stock will be shipped out within 2-3 days. Your order should arrive to you within 1-2 weeks. 

WHAT IS THE RETURN & EXCHANGE POLICY?

Before completing your order please check and make sure that all information is correct, this includes selection, size, and shipping information. There is a ZERO return & exchange policy. We want to get orders out as quickly and efficiently as possible and returns & exchanges inconvenience that process.

WHAT IF MY ORDER IS WRONG?

If your order is wrong please contact us within 7 days of receiving your order so that the your order can be returned back to us and your correct order can be shipped out in an appropriate time frame.